Hyatt Place Richmond/Innsbrook

Good

The location was easy to find & I didn’t eat breakfast. It was great.

Superb

Exceptional

Exceptional

The rooms are relatively new compared to the other hotels nearby. Location is close to where I need to go, so I can walk there instead of having to take an Uber. Pricing is higher than other options, but better facilities make up to it. There was a very strong smell of poop or vomit all over the corridor of the floor I was staying. I have tried the different hotels around this area, and the main issue I had with all was cleanliness, I was hoping to stick to this hotel, but I can't go there again as I know I have the risk of having a horrible poop smell to go through every time I leave the room. Breakfast is dissapointing.

Quiet, clean very pleasant staff.

Very friendly staff and was super clean No problems

Great place,clean room

Check in was really easy. Staff was friendly & welcoming. Property was super clean and breakfast was nice.

Wry nice staff

Exceptional

Exceptional

Tasty and fresh Have turkey or chicken sausage

Superb

Exceptional

Great place, clean, and good price range.

The room was clean, decent size, no issues there. Only had 1 issue with the a/c where it shut off completely in the middle of the night and maintenance had to go in the morning to fix it.

Exceptional

The front desk check in staff was super friendly! The room had a terrible odor! There was BLACK MOLD in the bathroom. The bathroom was dirty, had hair in the shower.