InTown Suites Extended Stay Select Dayton OH- Miamisburg

Exceptional

Disappointing

Good

We didn’t actually stay. They cancelled our booking without telling us They didn’t tell us they cancelled our booking

Clean rooms, friendly staff, no riff raff Indifrebr

We did not like this property. It smelled of weed and the rooms smelled of smoke. We didn’t even end up staying and still had to pay for the stay. Zero costumer service

It was very clean and well staffed. Every staff member I interacted with was very kind and helpful. The smoke alarms went off several times during our stay in the middle of the night, early in the morning or even just during the day. Very loud and scared my 2 babies.

It was very clean and well staffed. Every staff member I interacted with was very kind and helpful. The smoke alarms went off several times during our stay in the middle of the night, early in the morning or even just during the day. Very loud and scared my 2 babies.

Exceptional

Very poor

We booked 10 days in Dayton but left after 6 due to terrible conditions and severe safety concerns. The room door lock broke twice, forcing us to enter through the window because reception was closed. The fire alarm went off constantly throughout the night, making sleep impossible. Despite checking out early, we were not refunded for the remaining 4 days. Overall, a very disappointing and unsafe experience.

It was clean, and was close to grocery stores and other shopping. I hope you LOVE smoke alarms that go off at 11 pm and 5:30 am, and any time in-between. The halls smell like weed and occasional cigarettes. You hear EVERYTHING because the doors do not have much trim and therefore do not close tightly. My lights flickered so bad I couldn't use them. My bed had a mystery bump in the middle so there was no using the middle of the bed. They give you 2 towels for a 2 weeks stay, no other toiletries. The parking lot constantly has people out there smoking and drinking, no one seemed to know how to park inside the lines either. The check in system is archaic and I had to wait 35 minutes to do so because once they start checking someone in, even if they leave, they can not move on to your check in without canceling the previous one and therefore losing all progress. If NEED somewhere to stay, it's alright. If you want somewhere to be comfortable and relaxed, do not give it much consideration. I can't share videos on here but I started taking them everytime the alarms went off. I have 17 videos, FROM A 12 DAY STAY.

It was quiet/ no riff race. Very clean Acess to more TV channels ora poverty option

Floors like walking on sticky fly paper. Holes in curtains and hanging by 3 hooks and didn't close. Floor turned my white socks black and smoke alarms malfunctioned went off 7xs. 3x in one day.scared to sleep in case real fire or alarms would startle me. I stayed up one night till 6 am. If I could post the video I would. I recorded everything. Ask Google if this place is for the homeless. That's all I can say

It was awful the TV did not work it had no toilet paper no towels, nobody even working at the front desk

The bed it was super comport The lady at the desk because when I came in to check in she wasn’t super friendly and made me go check my room to make sure it was clean. The fire alarms always went off!!

Overall it was a good, clean, and safe place to stay. The staff was friendly and it wasn't too loud. I would stay there again if back in town.

The room wasn't ready, then the toilet didn't work I didn't stay

He proceeded to PRINT OUT A COPY OF MY EXPEDIA.COM CANCELATION LETTER. He was unprofessional with an attitude and rude behavior. Not such great qualities to have for a NEW GENERAL MANAGER of a well known reputable Corporate Owned Property.This is the 3rd or 4th time I've been stranded without a room at this property AFTER making my reservation in advance either by phone, calling hotel number directly and 4 hours later hotel is SOLD OUT or online through third party booking or through the InTown Suites Extended Stay website and/or through their app. NOT ONCE DID THEY TRY TO ASSIST IN FINDING ME ANOTHER HOTEL WITH A COMPARABLE WEEKLY ROOM RATE. This particular property is a nightmare advance booking so be careful when booking and call property directly to make sure they are not sold out or booked up. On one stay I noticed that half of the rooms were empty 50% occupancy where the parking lot was pretty bare and they still insisted that the hotel was full. Thank you for allowing feedback

Never do a late check out they’ll charge ya $50