Residence Inn by Marriott St Louis Downtown

The breakfast is good & there's plenty of room to enjoy your morning. The location is excellent. Things could be a little cleaner this time. We have stay here more than once.

Location was good. Bed was terrible!

Breakfast variety Paying for parking, my price each night was different

Poor

Bad

It was a convenient location. The bed was comfortable. It had ribs with a kitchen. The staff was kind. The breakfast wasn’t good, trying things that should be hot or warm and instead were cool or cold. The couch and a shelf above it was broken. Many areas were dirty including the bathroom and bathtub. There was hair all over the couch and in the freezer.

Close to everything Parking was expensive and crowded

For the price we paid, our room had signs of it not being cleaned very well. The beds were not very comfortable. We also had to call for maintenance to help us get into our room since we thought the normal way to open a door was pushing down on the handle but we were told we need to tried pulling up instead. The only way we would get in or out of our room was by pulling up on the handle. The closet door was off track and just laying against the other door.

Very poor

Suite with two rooms and a pullout bed was very convenient for a family of 5.

Not much. Had to pay for parking. Host or desk staff never said good morning. Rarely greeted by staff.

The breakfast was decent. Juice machine was broken during our whole stay. The beds were not comfortable. The level we stayed on smelled horrible. The shower curtain was falling out of the wall.

The manager had a TERRIBLE ATTITUDE,that was the only NEGATIVE part about the hotel.

Exceptional

The attitude of the employee at the front desk was atrocious,I tried to explain to her what was told to me at check in pertaining to my reservation, she did not get it,these hotels need better customer service training,She called herself a mgr

Tvs did not work and shower did not drain we had to take a shower in each others dirty water. Was just told they would tell maintenance.

Overall good stay, some of the staff at front desk wasn't very helpful, didn't seem like they liked there job. Overall I would stay here again.

The will keep taking payment after stay for no reason I have 5 pending transactions from them that are $100 $6 $270 $437 this is my second stay with them they are stealing money !! Key never worked it’s gets worse each day !

Room was great, kitchen was very helpful to have, only issue was they were in the process of upgrading the tvs in the rooms which means some room didnt get upgraded yet as a result the TVs in the room were hard to use due to it having a blue color to ever show.

Awesome hotel. People were nice and room was very clean. Breakfast was amazing as well.