La Quinta Inn and Suites by Wyndham Houston Spring South

Will probably stay here again because nothing happened that hasn't happened before and the front desk was responsive when I contacted them.

Very nice and clean! Friendly staff and atmosphere. Breakfast was great. Nothing

Good

Good

When I checked in the man behind the desk was great but the next morning there was nowhere to be found for over 20 minutes. The breakfast was great except since we got there alittle after 9:15 the lady seemed ready to put stuff away.

Nice and updated I was a recent guest at Laquinta Inn from 9/8/2026 to 9/26/2026 everything was fine up until 9/26/2026.The receptionist Alfonso at the front desk called the room phone to see if I had a reservation which I did .He stated that there was not a reservation . He got smart with me over the phone and was trying to go back and forth. I held my composer and then he found the reservation no apology. He informed me that I needed to come to the front to check which I did . He handed me the paper and stated that I had one more day which should've been 9/27 .Later that night he called me at 7pm something close to 8pm asking about a reservation which I told him over the phone: I thought we had that squared away once again he tried to go back and forth stating that I had the rest of the day that he couldn’t change the reservation . So ,I told him well let me make some phone calls because I had no clue and he waited too long to say anything . Like he stated before that I had one more day. Which I was under the impression of .He calls me at 8:00 stating that I needed to have it by 9:30pm or I needed to go and that he was going to send it into management . I never spoke to management either . I said ok ,if I don’t have it by then ok I'm gone .I informed him that I needed some time to pack because I had a lot of stuff and I also wanted to straighten up the room as well for room service. I took off the sheets and brought them up front and returned to the room to finish packing .As I was packing I got a knock at the door and it was the police. I was confused to why he called because I had talked to Alfonso a few times to let him know what all was going on . I walked to the front and when I saw him he laughed "saying that he didn’t call the police "yet ,I didn’t see this being a laughing matter . So, I asked him and the other guy where did they want me to put the key and they said that on the counter .

Very good

Everything!! I'll be back

No surprises. As expected

Customer service was great. Room had mold around the base of the shower & there was a roach. We were moved to another room in which boo connections were on the T.V. . No T.V. for 2 nights. There mini fridge spoiled my food because it didn't work. I had my kids and wife so I didn't want to pack up and move a second time. The pool was a yucky green. I frequent this La Quinta, it has never been this bad Terribly disappointed

Superb

Superb

They steal things out of your room. They steal things out of your room.

Exceptional

Nice location Very clean

Very clean

I loved and always love the rooms and how safe and beautiful and comfy it is. The room felt so moist in the room like it was wet but I loved the stay always

Good

Overall the stay was good, and the location and service were decent. noticed some stains on the bedsheets, and the room wasn't fully clean. Also, the breakfast was very poor with no variety at all.

The TV did not work, the pool was out of service