Sonesta Select Dallas Central Expressway

I can't check in because the receptionist said their water system was broken and I couldn't use bathroom at that time . Finally , they said they didn't charge me but Expedia still got my money. It's so bad service

They were in the process of remodeling however everything was nice and coming along. This was a great location not far from downtown and surrounding areas

Room was clean, staff were friendly. Check in and out was smooth. Would definitely stay here again.

We were not aware the hotel is going out of business and they were doing construction above us. We spoke to the front desk and they said yeah because they’re going out of business. No offer to move us rooms or adjust anything. I had to drive 8 hrs and had no rest with the noise.

Very clean

The staffat the front desk were flgreat (friendly, helpful). However, the hotel room i was given was very dirty and the hotel in general seems to be neglected feeling. There were lots of stains on the carpet in my room. The coffee maker had leaked something sticky on the desk that wasn't cleaned up before I entered, the towels and sheets were all stained (not unwashed, just marked up), and the worst for me was the toilet. I walked into the bathroom to someone else's waste not cleaned from the sides of the toilet bowl. It looked like there was no care put into the cleaning of the room. Overall, I would not stay here again.

Lobby was nice and staff friendly enough. Fourth floor room had a faint weed smell on arrival. Guys across the hall smoked a lot more and the whole floor was skunked up.

Reserved a room with a sofa bed and balcony 24 hours prior to get there and none was available once I arrived and construction being done to hotel it was just a mess

Great

Clean. Friendly front desk. Great price. Just wish there was free water or breakfast. Overall would recommend. Free parking.

Set the breakfast included.There was no breakfast.It was construction

Stay was decent until me n my son was waken up early by a hammer because we were in a room close to where they were doing construction at the end of the hall of the hotel hours before check out.. left early because we couldn’t get any sleep.. needed to work when it’s a lil later in the day instead of 7 in the am

Didn't have a balcony, but everything else was great

Nice room and comfy bed- was there for work and the desk was helpful

The area was so bad around it. I didn’t even go in. The parking lot was full of what looked like broken down cars even.

Real nice rooms and nice and quite perfect for getting rest. They took forever to check us in no one was at the front desk. But the hotel itself wave pleasant

Nice clean room , comfy bed!

The first room was filthy and had a strong odor. The second room’s door lock did not work. The third room had extremely loud plumbing noises for over an hour whenever guests in the neighboring room used the shower. The fourth room repeated the door-locking issues, including jamming. This stay did not reflect my first experience here, which was welcoming and featured a beautiful room. I assume my previous stay included an upgrade. I met the manager during this visit when he had to address the door issue. Unfortunately, he showed little concern and did not offer an apology for the repeated inconveniences. Based on this experience, I will not be returning.

The hotel is going through reconstruction at the moment. The noise along with my neighbor having a dog may stay unpleasant.

The sink was stopped up in the bathroom and no breakfast