Fairfield by Marriott Inn & Suites Austin West

Exceptional

Great location, reasonable price, newly updated!

The frittata

Check in was easy and staff was friendly, however our room had trouble with the tub draining properly. When showering we were basically having to sit on dirty water up to our shins because it would not drain quick enough. Our bed also had some ants on it and while we didn’t get bit, it was not ideal to see them where we would lay. Manager sent an email and apologized but suggested we brought the ants in ourselves which was not very accountable by his part. Other than that the rest of the hotel was good, breakfast was good, and staff were friendly enough even though we brought up the issues.

was an okay stay- nothing too spectacular but not bad at all

Superb

Room was spotless, staffed friendly, the artificial scrambled eggs were inedible

My last day there I Hurd a scream from the kitchen “that’s a rat kill it” Also they charged my card for something and I’m still trying to get a document on what was charged

Good for a quick stay, would come back again for business and stay here again

Location to my visiting site No security lights at night in the parking lot, no breakfast, slow drain in restroom sink,

I was thinking that breakfast will be better but they just give apple bottle of water orange juice and one protein bar ..I was 😔 😟 🙁 sad because when we travel we want at least save money with the breakfast in the hotel and I hoped it was a good breakfast but 👎 👎 so poor .

The rooms were spacious and clean. It advertised FreeBreakfast but we just received a grab bag with a small juice, apple and a granola bar. The kids were expecting to have waffles, eggs and sausage.

Gym was out of service, lobby was closed, no hot breakfast instead a breakfast in a bag, no top lock on my door, bath water was barely lukewarm

Front desk was very nice and accommodating Gym was out of service, lobby was closed, no hot breakfast instead a breakfast in a bag, no top lock on my door, bath water was barely lukewarm

Thanks!

No ofrecieron un buen desayuno.

Also, the name on the building does not match the name of the hotel I reserved. That was very confusing.

Great

Location That they moved us room to something we didn’t book

That they moved us room to something we didn’t book