Hyatt Place Atlanta/Alpharetta/North Point Mall

Conviene Water pressures and drunk people was being loud

Very good

Amazing and will be visiting...

Exceptional

Exceptional

Very conveniently located to the ampitheater. Large room with a nice bed and sofa. Very pleased with our stay. :)

The staff was great Need better accommodation such as open restaurant for dinner and better choices for breakfast. My phone didn't work in my room nor did the phone by the elevator. I had to get something on and go down to the front desk for assistance.

The staff was amazing.

Exceptional

Exceptional

Spacious rooms Beds were not that comfortable. Breakfast bar was awful for the price you pay. The deposit for the rooms is extreme. $50 a day and my daughter has a reservation for 8 nights. They want $400 deposit plus the rate for each night. The first hotel I’ve encountered that doesn’t take cash.

Nice Friendly staff and Good Location. Variety of breakfast items. Nice layout of the room for our family. The wall air conditioner would cut off when the set temp reached but no option of continued circulation in the room. But overall good spacious room.

Very good

Stayed at the hotel because of the convenience to the Ameris amphitheatre. They offer a free shuttle, which was helpful in theory. Took quite some time to get picked up after the show, but nevertheless it was nice to have versus driving ourselves. The rooms were nice. The included breakfast was typical, and the only real issue we had was the ventilation pools from other rooms. We came in to our room and it smelled like pot. Another time we came in and it smelled like sewer. I’m assuming from somebody else using the bathroom in the adjacent room potentially, but everything else was great. Staff was super nice and helpful.

The room was spacious and very convenient to the venue. Check-in took much longer than expected, and the elevator button on the 4th floor was not working properly. Overall, the stay was okay, but the service and experience were not quite what I’m used to compared with Marriott properties

Breakfast options were underwhelming. Worked for one night but I would not have an extended stay here.

Appreciated the shuttle service so much. It was our reason for booking. I called ahead to confirm it was available and was told it may not be due to general manager not always on property. I was upset, but you must have marked my reservation because when I checked in you immediately let me know that you had made it available. It was used by many guests, so thank you very much. I almost canceled my reservation though due to the first person telling me it might not be available. I think he could have handled it a little better like calling back or reaching out to somebody higher up to call me so I didn't worry about how I would get to the concert. Thanks. The breakfast was very average. The eggs were not good and the ham was rubbery. Bacon would have been a better choice. Fresh fruit would be an upgrade as well as individual yogurt choices. Please consider marking food with ingredients or having allergy sheet available. Thank you!

Exceptional

The air condition was horrible -toohotin the room. Hyatt is not living up to the brand name

The conditions were so bad that I checked out a full day early because the room was simply not livable. Between the non‑functional AC, outdated building, and awful lighting, this hotel failed at even the most basic standards of comfort.