Renaissance Dallas Addison Hotel

Everything was good. Check in was easy. Good location to stay for a weekend.

I loved how I was greeted when I arrived. The hotel was beautiful and smelled amazing. I was highly satisfied overall.

Nice, clean, quite venue for a weekend stay in the Addison area. Conveniently located, but not in the middle of the chaos that surrounds the place.

Great stay from start to finish. The room was spotless and comfortable, and the staff were friendly and helpful from check-in to check-out. The location was very convenient for everything I needed. I would happily stay here again.

Superb

This is really All About the Staff! From the check in to the restaurant as well as the bartender. Who delivered drinks to the pool in plastic cups for us, a longish walk by the way. Such a great experience, thank you all for the great hospitality. ❤️

Friendly staff. Everything you would want in hotel bar restaurants pool big towels white towels. Cool rooms. Very pleased with everything. Will be back

The escalators were broken for 2 years in a row. This year they decided to put us in a room that had a used condom on top of the TV that my 12 yr old discovered and they did not come remove when notified. It was hot and humid inside the hallways and hotel rooms, we were on 3rd floor. It took forever to use elevator so we used the stair case for the 9 days we were there for event. It was average at best and I am disgusted about the used condom that was left on top of TV of all places.

This property was great for what we needed. Property seemed clean and updated. Staff was super friendly and helpful with suggestions. We particularly enjoyed the pool and the gym. The only issue I would say was the Wi-Fi. Seems unusual for a hotel to charge you for Wi-Fi but other than that we had a fantastic stay!

Eagerness to accommodate NA

very nice hotel will visit again

Great stay!

Staff was friendly and helpful during check in, late night room service.

Nice room. Nice staff.

Well maintained

For a hotel at this price point, I expected a clean, comfortable room with basic amenities functioning properly. Unfortunately, the musty odor and lack of air conditioning made it difficult to relax and enjoy our stay. I hope management addresses these maintenance issues, but based on this experience, I would not stay here again.

Very good

Stayed overnight. Great Stay

Hotel under construction. Loud and lobby isn’t open .

We had a lovely stay. Staff was very friendly, rooms were clean and this hotel was the best in the Addison area. My only criticism would be that breakfast vouchers should be provided for hotel guests.