TownePlace Suites by Marriott Dallas Plano/Richardson

Great location for our stay. Clean rooms , nice breakfast, helpful staff.

staff - room - facilities in the room - closed to many restaurants and shops toilet doesn’t have Handheld bidet sprayer .. wish they consider people who use it

Amenities equivalent to Residency Inn

Had a great stay! Staff was exceptional, will be back definitely!

Tv didnt work

I didn't like maid service being every other day. Everything else was excellent, like being at home away from home. Theresa, cooked excellent breakfast every morning. I didn't like it when they took the waffle iron shaped like Texas and put in just the regular waffle iron. Overall, I will only stay at this chain of hotels during my future travels.

Very friendly and helpful staff everything was amazing

Nice and clean. Breakfast is not super good in options. Staff are very nice.

Amazingly clean room. Friendly staff.

Anna at the front desk was so helpful and accommodating! Will definitely be back 😀

Convenient, clean and great use of the space

Room was clean, staff was so helpful and friendly, breakfast was also delicious and you have a lot of stores close by

Clean and cozy

Pool was igloo cold Jacuzzi jets wouldnt come on AND it was disgustingly filthy nasty I wouldnt couldnt even sit in it, put my feet only. When I asked the attendant when were they gonna clean it she said “maybe today” I immediately got out the jacuzzi! In the small room, the bed was comfortable & soft……. The shower had a crack in the ceiling and was leaking water— the WHOLE TIME. Check out suppose to be 11 am; however as my hubby & i slept (naked) with the tv on, we didnt hear the silent knock of the housekeeping sooo she began to WALK in our room at 1004 am … I immediately jumped up and ran to shut the door. When I went to ask the desk attendant how did this happen, the housekeeper laughed????? This was NOT funny to me & my husband. This was the worst hotel experience Ive had since 2021! I am very disappointed in Tru Hilton in Garland!

When my daughter and I arrived check in was very easy. The man and the front desk was very friendly. The staff at the front desk, were amazing for the 5 days that we were there. The breakfast was fresh and the lobby was always clean and smelled soooo good whenever you entered it. I bought a watermelon and had to ask if I could borrow a big knife and the front desk even helped me throw away the watermelon rind so I wouldn't have to have it in my room. They were all so helpful. Especially the woman when I checked out 4/19/26, she was amazing! Thank you for such a great experience.

Exceptional

Clean room, comfortable bed

Room was great, staff was good, I enjoyed my stay :)

The room was extremely comfortable and the breakfast superior. Will book this hotel whenever we’re in the area.

Jlon checked me in and made sure my stay was very comfortable. I will definitely stay here again if I am in the area.