Fairfield Inn & Suites Toledo Maumee

There was construction but it was not a problem. Great front desk staff.

The property was under renovation so I understand many things around the lobby area. However, the room was not clean…still had used washcloths in the shower. This property needs full reno.

This hotel is being renovated but that was not stated on the website. When we arrived we were given the option at the front desk to receive our money back. We were told that there was no pool available and workout facilities were not open. There was also no minimart available and no WiFi . The front desk staff(who were very nice) told me that to get my money back I would have to deal with the website that I booked the room through . After driving for 8 hours that was the last thing I wanted to deal with as I know that a live person is virtually impossible to get. The room was beyond depressing. Although I felt it to be clean, it was old and needed major updating. Upon entering the room, the carpet was frayed. The bathroom was clean but there was paint chipped in areas. The mattresses were uncomfortable. There was a complimentary breakfast served and it was fine. In my opinion this poorly represents the Marriott name. The hotel should be closed and renovated before opening again. I am upset with the fact that hotels.com left the fact that the hotel was under construction out of the hotel description.

Very friendly staff and great breakfast.

We stated for one night and it was a perfect stopover. Close to restaurants and easy on and off the turnpike. There is some remodeling happening but it was not a problem for us. Room was very clean and staff was friendly and helpful.

The place is in a major renovation. Dusty floor, broken door jamb, missing floor cover. Staying for 1 or 2 nights is OK.

Although they were renovating, the staff was on point with helping, did not have any issues and my stay was excellent. I appreciate being there.

pool was closed

The hotel doesn’t look like the picture. The hotel is under renovated. But they didn’t tell us. My shower drain the water is not draining. The room is smell like the old carpets my husband constantly sneezing.

Good

The entire hotel is in shambles. Not just the construction sites. I can understand some of the mess resulting from having construction materials lying (which they warned me via e-mail), but I wasn’t expecting the rooms not cleaned. Carpets fraying around the edges. Hallway not vacuumed. Furniture are old (maybe they planned to get new ones?) Some of the bathroom features ( at least in my room are new but the craftsmanship on the shower stall is poor. Great looking shower doors tho. For $80+ per night, I think the accommodation should be better. I booked this room is because of the brand, Fairfield. Apparent, the extra $30 was just in the name only.

The construction

Wish I knew pool was under construction, had to make other plans after booking.

Excellent

The hotel is being remodeled, the pool and fitness center were closed. I wish I had been notified about the pool and fitness center.

Staff was very friendly. The breakfast was great! The location is great ! Definitely will stay here next time.

Undergoing renovations but this is not stated anywhere while booking. Pool was closed,

Pool and fitness room were closed, which was not disclosed when we booked the hotel. One of the reasons I chose this hotel was because of the poo. Hotel was getting remodeled which was also not disclosed and tripping hazards were everywhere!

Hotel is under renovation at the moment so it's a bit fire up. Had to walk around a sofa bed in the hallway. The best part of the stay was breakfast and leaving. Would appreciate a lower rate charged since the pool was closed and the hotel was tore up.

Building is under construction and the pool and fitness center were totally inaccessible. We entered our room and it was dusty. They just completed their renovations in the bathroom and apparently the room wasn’t cleaned thoroughly. When I touched the beds, they were full of dust. We were then moved to another room that was slightly better.