SpringHill Suites by Marriott Baltimore BWI Airport

My fiancée and I throughly enjoyed our stay! Clean and big room, great parking, breakfast and close to the interstate! We had a awesome time in the jacuzzi as well 🤗

Staff were wonderful and we felt safe there.

I had a good night's sleep and woke up refreshed took my shower and got dressed for my day. Everything was nice

The property needs updating. The breakfast was poor, the room was not great, the common area was not welcoming. Overall, this is just a dated and old property.

The staff was great both at breakfast and front desk. Very accommodating we got late to the hotel and they let us used the pool after hours. The hot tub was just what we were looking for nice and hot and clean.

Please get better pillows. I had the worst headache for days from the flat, lifeless pillows.

Pleasant

Andrea at the desk was wonderful. She truly has a talent and personality to work with the public. Breakfast was nice. The stay was ok for the most part. The man who picked me up was a careless driver. He was not nice at all. It was in the afternoon. The morning man is very nice. The manager changed my booking room and in doing so it changed from park and go to a reg. Stay. I will still use them.

This hotel is what you expect. Everything was good enough but not great.

To begin, the hotel is VERY OUTDATED. We set that aside due to us planning on just coming in to go to sleep. Well, while we were sleeping great in this OUTDATED room and hotel, roughly 7AM, the FIRE ALARM begins to blare, with flashing lights... only to find out is a FALSE ALARM. After that it "Falsely" went off 2 to 3 more times prior to check out at 11am. So, no rest, no calm, in this OUTDATED hotel. Also, what's troubling is, by the ALARM falsely going off so many times, when it's real and not a drill the customers will not move or take it serious. On top of that, the falsely flashing lights will be triggering to anyone sensitive to them. All in all not a Good nor Great experience.

Comfortable beds nice pool and good free breakfast

Hotel was clean; staff was friendly and accommodating; breakfast was hot and well-maintained. The only concern was the nearness of major traffic - it made for road noise throughout the night, but bearable.

Not the cleanest place I’ve stayed. Coffee still had pack from previous person. Lamp switch was broken so we had to unplug it to turn off. Cards wouldn’t work in the morning. Had to get a master key to open my door. Wouldn’t stay here again. Every time we were in the lobby someone was angrily complaining.

No complaints place was nice

Very spacious room.

I stay here a couple times a year and I am always pleased. I will be back!

Staff was good. The hotel is EXTREMELY run down and not taken care of. Very dirty as well.

Nothing. I booked month in advance for an event with my two sons for a weekend away, on the Thursday a day before arrival I received an email stating that they over booked and could no longer accommodate my booking. I had to scramble and find another hotel. In the area.

room was clean and comfortable and quiet. I got a great night's sleep. breakfast was very good. I made the reservation through Trivago. When I checked into the hotel, they had my name correct, but my reservation had the wrong address and phone number. It was strange.

Whattt………….helloooooo