Holiday Inn Express Hotel & Suites Lafayette South by IHG

Management and staff were great....

The breakfast was good with a good variety. Daughter liked the pool. Loved the fact that the ceiling and walls were not so thin that you could hear everything around you. Also loved the fact that you could control your own thermostat. The last hotel we stayed in would not allow you to control the thermostat and I sweat when I sleep. There was some kind of strong Air freshener that was so strong in the lobby and the hallway that it gave me a headache. I thought maybe the person behind the desk had sprayed something but it was both days when we came and left the hotel. The beds would be great if they were a little softer. Maybe offer a mattress topper available upon request at the front desk for people that would rather a softer not harder sleep. I did not receive a receipt in my email like I was told at the front desk when I checked out.

It was great. Everything was perfect. Even made me look for another Holiday Inn on my trip for tonight There was some kids above us jumping of the bed till 10:30 pm. Not hotels fault though

Good service great free breakfast and good value! Comfortable room!

The staff was friendly and the rooms were clean!

I stayed for 1 night and had a good time with my family. The staff was friendly and helpful, the bathroom wasn’t too clean but the rest of the room was.

Staff was wonderful Cleanness

Comfy rooms

The pool was nice

The room was clean and comfortable. Lobby and hallways clean and smells nice. Coffee excellent. Good location. Safe area and parking.

The front desk attendee, white male with glasses. His attitude was horrible. Informed him that upon arrival to the room, in the bathroom there was a broken piece on the tub and he brushed it off like he did not care. On checkout also I formed front desk and he took care of it.

The front desk attendee, white male with glasses. His attitude was horrible. Informed him that upon arrival to the room, in the bathroom there was a broken piece on the tub and he brushed it off like he did not care. On checkout also I formed front desk and he took care of it.

Best

Very good

Exceptional

It was good

Everything was clean, the room was pre-cooled, the staff were friendly.

Exceptional

Could not have been more pleased

6 hours of sleep was needed for our travel and that what we got. Would stay again, if in the area. Very friendly staff at check in!