TownePlace Suites by Marriott Auburn University Area

Very welcoming

its was too expensive on game day but close and clean

This hotel for the price and amenities offered was absolutely wonderful! The staff was so amazing! The rooms smelled great, clean, kitchen had all we needed. Workout room and pool so nice. Breakfast kudos. Had outdoor grills to utilize. Location great. Will stay here again!! Great job to the hotel staff for keeping this place so amazing.

Clean

They were working hard to meet every need and were exceptionally polite and kind. One suggestion is that when you know its a busy weekend, please staff accordingly. Housekeeping was behind and left at 2 onthe saturday of our stay. I am sure they worked hard, but the ownership needs to hire more for weekends like parents weekend. You are charging triple normal rates for these weekends simply due to supply and demand which I get and pay, but it is inexcusable to charge this and leave rooms unkept. Its hot and humid and the least we could have is clean towels. Additionally Marriott, Is it too much to ask at these jacked up rates, to get a small thing of lotion and a bar of soap, which the front desk said apologetically that you didn't offer? This is well below standard for a Marriott.

The full kitchen area in the room was wonderful.

La habitación super reconfortante, limpia, comoda.. me encantó

Exceptional

Clean friendly

Every thing was nice Needs updating

My room was very clean and the people were very kind and helpful

Room was clean and staff was helpful. Nothing luxurious, just basic clean hotel close to the university.

This property was so much better than expected. It felt brand new-clean, fresh. Wonderful employees and a great breakfast!

Great

Great place to stay......

We arrived earlier than expected and the staff was friendly and accommodating. The room was clean, no issues with the room at all. The complimentary breakfast was AMAZING. Hot, fresh food that hit the spot before a long drive home. Would definitely stay here again.

Best bang for the Buck!

They at first assigned me a room in which was being worked on actively so I had to re-check back in again since that room was un available. One of the treadmills is nonfunctional The outdoor grills are absolutely filthy No towels/wipes in workout room (resolved next day after mentioning it) Front desk often left unattended 'for borrowing' items unavailable (maybe just many guests using it) tiles on floor in lobby loose (coulda been recent damage) The dishes in the room were gross and had to be re-hand washed. Internet is kinda ass and requires a nightly upgrade fee to even use the TV in the room on youtube. No cups in the dispenser by water fountain (mentioned to front desk, never resolved up to a week later) My stay was fine and all of these issues are pretty minor, but all of these issues are just lack of maintenence. Simple things that the hotel definitely offers and is intended to, but it just isnt getting done. Hard to say if it's short staffing or poor training, but I'm fairly familiar with Marriot standards, as my mother runs operations for 6 marriot hotels and we definitely missed a lot of stuff with this one.

The staff was super nice. The breakfast was really good. Everything was very clean and the room was a nice size. The mattress was comfortable enough that I slept pretty well but it could have been a little thicker and more plush. The pillows were feather so they didn't hold their shape. But it was OK for a one night stay. I'd stay there again and bring my own pillow

When I walked in I was impressed with the room. It was a good size and appeared clean. After walking into the bathroom I seen there was a lot of hair in the tube and around the sink. The drawers in the room also had hair in them. I noticed crumbs on the floor in the kitchen. I looked over all this because over all the room was good. After taking a shower however I noticed two of the three towels had makeup stains all over them. Nobody wants to dry off their clean body with a towels that appears dirty.