Hotel Captain Cook

Exceptional

They offered an amazing hotel experience. We enjoyed dining at the crows nest, fletchers, and tea/coffee at cubbies!

Bad

We booked the suite on the Captain's Deck and it was fabulous. We had views of water and mountains and town. We also were able to get another day with 6 pm checkout, as our flight out that night was late. We paid dearly for all of it, but I wanted to stay someplace nice after our completely fabulous cruise and train trip in Alaska. This hotel didn't disappoint! We had one meal in the smaller bar/cafe and it was DELICIOUS! We tried to walk from the train station with luggage, and that got a little difficult due to the uphill nature of the walk. (We're seniors.) It was our good fortune that another visitor to anchorage had just come out of a restaurant, and saw me huffing and puffing and sweating, and TOOK US THE FINAL 3 BLOCKS TO THE HOTEL! There are good samaritans everywhere!

Very good

Over

Crows nest for a wonderful dinner 2 floors up is very nice, the room was very clean and service on the morning very fast Pool was closed and no notice, carpet is old and has large enough rolls I tripped on it. Room was outdated, recently stayed in a renovated room and - my mistake- should have requested a renovated room service was wonderful. Mattress was old and hard.

The view Location in Anchorage full of homeless and drug addicts. My wife was threatened with a knife by a drugged up woman wanting a cigarette! And this was during lunchtime. The streets are like a scene from zombies dawn of the dead! The city needs to do a better job with sheltering these guys as they are a threat…. Be warned

Very Nice

Room was exceptionally clean and toiletries were high quality. Multiple excellent choices of restaurants and shops were high quality. Staff we interacted with were friendly and knowledgeable.

The Staff was great, the resort is dated, and the Spa needs updating. Overall it was fine because you don’t have many choices however I would have expected room service to be available and for the bathrooms to be a little more elevated for the price.

Nicest hotel in anchorage. Great bar with large tv and good food and drinks. Shops inside Also an Italian restaurant which we did not go to but looked nice

The hotel overall was fine. We had dinner at Fletchers and the service was terrible and the timing in delivering the courses was awful.

The fletcher restaurant was great.

food, great service. Cubby's was a good addition for grab and go items. Front desk very helpful when we needed to get taxis.

This hotel has it all! The location is perfect, gym with sauna and steam room was luxurious, and bars and restaurants exceptional. We stayed a couple of nights before our cruise out of Whittier. We rented e-bikes a few steps away and traveled Tony Knowles Coastal Trail to Kincaid park and back, since the trail starts right near the hotel. While the hotel was busy with travelers, I was impressed by the Pantry’s hostess’s ability to accurately time the wait for our table. She said 20 minutes and I wondered “actually 20” or “restaurant 20” since I’ve experienced 20 turn to 40 in other places. We set a timer and she called our name 30 seconds before it ended. We enjoyed drinks and lunch at Fletcher’s. The Buffalo Trace Old Fashioned was on point. All meals were well portioned and delicious. Clean, generously sized rooms. Kudos to the entire staff at Captain Cook’s -experienced and dialed in, taking care of everyone. Highly recommend!

Great location also on Anchorage. We had a huge suite and didn’t arrive until after midnight but front desk folks were super helpful.

Superb

The room I stayed in was very expensive, dark, and in need of updating. The light bulbs were mismatched; for example, over the vanity there were 6-8 lights but two or three were bright and the others were soft. The soaps and lotions were male oriented (they smelled like cologne). Alaska is beautiful, but it can be dark. To have all the furnishings old and dark, and then to have the lighting so dark was disappointing and a bit depressing. I understand the "old world" theme, but polish the brass, use furniture that coordinates with other pieces, and brighter lighting

Good location. Attentive staff. Nice painting all around giving a very good feeling about the place— like a museum. Hotel is dated. Toilets are very low— designed for short people. It seems it is designed only for cruise passengers. For $600 per night, this is not up to mark.