Grand Traverse Resort And Spa

Ok

Bathroom was clean. Restaurants were nice.

Will be back

This was the nicest place we've stayed in recent memories. Beautifully maintained and almost new property with spacious and very clean room. Bath was very modern with new Kohler fixtures and faucets. Had breakfast at the restaurant. It was good but not exceptional. Beware they do tack on a bogus resort fee. If it is not optional, it part of the room cost. Everyone please stop with this resort fee BS. We did stay on Sun night so our cost was very reasonable, even with the bogus resort fee. It appears that other dates have much higher prices so pick your stay for the best value. It is a huge property so more steps than other smaller properties. But steps are good for most of us. We did love it.

Location and the room great place great facilities Everything was great

Exceptional

The resort itself is a little outdated, but the rooms are very spacious. Unfortunately, our room had a noticeable musty smell, especially the pillows, which took away from the overall comfort. The bathroom was also surprisingly small—really only comfortable for one person at a time—and the shower had very low water pressure. Considering how large the room is, there seems to be a lot of wasted space. I would much rather have had a larger, more comfortable bathroom than so much unused space in the bedroom area. Overall, it’s a good choice for a golf getaway because of the location, amenities, and large rooms. However, the guest rooms and bathrooms could definitely use some updating and attention. While we enjoyed the golf and the convenient location, next time I’ll probably try another hotel or an Airbnb for a little more comfort.

Great

Washer dryer did not dry clothes. Had to pack wet laundry.

First stay at the resort. We’re clean freaks and the property passed the test. Great workout center for a resort. Staff we interacted with were great. Had to make a change to the reservation and the staff was very helpful.

Na

Called for more towels in the evening (no daily housekeeping available). Never received them. Had to call again in the morning and received them. If it wasn’t for the beautiful grounds and the golf courses, we would start staying elsewhere.

Positive, helpful staff; clean, relaxing,

Overpriced for what it offers. While the exterior grounds are well-maintained, the main building is outdated. We stayed in connecting rooms and could hear the neighbor's TV clearly through the wall. When we asked the front desk for another room, we were offered zero options or solutions. It also lacks basic guest hospitality… this is a resort/spa and they wouldn't even offer a welcome bottle of water.

Exceptional

Very rude front desk, the 3 nights we stayed we had to stop one of the staff in the hall for fresh towels. No one ever tended to the room during our stay. The bed is the most uncomfortable bed I’ve ever slept in. Don’t waste your money and time.

Very pricey for the accommodations. The resort is definitely dated. Rooms clean, but TV channels were horrible. No local news channels. Either sports or Golden Girls. None of the pools were adult friendly...all had kids splashing and screaming. Will not be returning. Very disappointed.

This resort is clean, well maintained and the staff very friendly.

The staff were very helpful. It was a very pleasant stay.

Exceptional