Best Western Executive Hotel Of New Haven - West Haven

3rd floor had a horrid smell in hallway that lingered into room

The mattresses and pillows felt well used and could use replacing in addition the bathroom needs updating. We were disappointed that there was no coffee maker in the room and breakfast did not look appealing although the pastries looked fine but we don’t eat them for breakfast Lastly the road noise was very loud. All in all it was ok for the cost, but I wouldn’t have paid more than the we paid for it

Nice clean hotel and wonderful staff.

Room was clean and staff was friendly

Not a very expensive hotel. Located near a shopping center, not accessible on foot. Good and plentiful parking. The hotel is old, the shower is old. The lighting is brown. All the carpets are brown and old. Breakfast is not very fresh. Some of the appliances did not work.

Toilet was too low. Lighting was dim.

I had the best stay I've had at any hotel in a long time. I travel for work and sleep during the day. Chris at the front desk, understood my needs and made sure my stay was flawless! The room was clean and the bed was so comfy! It had everything I needed including a fridge, ironing board and microwave. Although I sleep during the day, my rest was not interrupted. Noise levels on the property are kept to a minimal and I really appreciated that. Coffee was available in the lobby when I woke in the afternoon. Free breakfast and parking only added to my wonderful stay! Thank you!

The room was a large size, had a comfortable bed, great pressure shower, clean, and had everything we needed. The breakfast had lots of options, and there was supermarkets/restaurants within very short distance. Lots of parking and friendly staff. Thanks!! Our room backed onto a very busy highway so might be abit noisy for some

Very run down hotel. I wouldn’t recommend it.

Always a great stay!! Thank you for always being nice and helpful!

Good parking facilities, clean room but hotel could do with modernising.

We had a 1 night stay with family while Traveling. Clean rooms, we checked in late in the evening and we were able to use the dining room for a family dinner. Would stay again.

Exceptional

Breakfast was great! Staff were friendly and helpful

Perfectly average hotel. It's right off 95 - you'll hear the highway if you're a light sleeper, but the location is good. The property definitely has more miles on it than the photos would indicate. Weekend parking was pretty tight. It was fine. Would stay again if the price was right, but I wouldn't search it specifically.

Location The water wasn’t running properly and the smell of the hotel

Location. Very close to interstate. Very loud all night long.

Room was clean and staff were helpful. Location right on the highway is rough with constant noise but it's convenient. Parking seemed somewhat limited, if the hotel was more full it wasn't clear where you'd have to go. The 7/11 within immediate walking distance is also a plus.

Breakfast always a good choice. Danish was fresh and tasty. Apples a good choice for breakfast. Tried the cappuccino, delicious with French vanilla pump flavoring. Room upstairs was extremely clean. Bathroom looked brand new. Hash should be removed from serving, or maybe cook until crispy or browned. Too mushy. There was no bacon left. Need to get cup holders for coffee cups, coffee too hot to hold.

The room had hairs on the toilet and in the sink. The toilet was not flushing down and the shower was not draining so it filled up as we took a shower. The staff at night was goofing off behind the counter with several women flirting with a young man sitting there. We will not stay here again.