Aloft by Marriott Tucson University

Customer service

Great stay.

Didn't like location if hotel. Hote

Staff was super helpful and nice clean nice rooms

Room was nasty dirty, carpet was disgusting. Shampoo carpets, rooms very dark

The service was okay, but nothing particularly memorable. The hotel has a younger, casual vibe, which may appeal to some travelers. My biggest concern, however, was cleanliness. The elevators had a very unpleasant smell, as did the fourth-floor hallway where my room was located. At first glance, the room was nicely decorated and functional, but I didn’t feel comfortable walking barefoot on the carpet. The shower looked dirty, and the coffee maker had a thick layer of dust on it, which made me question how thoroughly the room had been cleaned. One positive was the fitness center, which is important to me when choosing a hotel. It was clean and offered water, towels, and sanitizing wipes. The equipment was a little older but did the job. After my evening workout, I returned to my room to shower and work, but around 10:30 p.m. the power went out. I had to use my phone’s hotspot to continue working. I really wanted to like this hotel, but the odors, cleanliness issues, and overall upkeep made the stay disappointing. With more attention to housekeeping and maintenance, it could be a much better experience.

didnt have power all night

Great place to stay while in Tucson! I will return.

The front desk staff was particul

Very dirty

Good location and the staff was friendly. Room was clean. Only downside was the hallways had some Cheez-It crumbs on the floor at one point, probably just a kid, no big deal. My real complaint is the $20 parking fee tacked on as a guest. If I’m already paying full price to stay, parking should be included, not an extra charge.

Didn’t like I had to pay for parking

Close to the campus Didn’t like I had to pay for parking

Exceptional

Great place to stay. Close to university and sorority houses. Plenty of places to eat around there too it’s my 3rd year staying there for college move in

The hotel was clean and well maintained. The bed was comfortable and the room was spacious. My room was on the Speedway side above the bus stop and it had a lot of road noise.

Convenient location, nice vibe to lobby, friendly staff; terrible noise from busy street outside st night, even with sound mschine. it was really bad. Room only cleaned every other day and they forgot to clean ours on second day, so we didn't get any cleaning.

Exceptional

The staff (Maggie) was super helpful and very friendly. The room was nicely appointed. Bathroom door which was a slider kinda stuck and did not close well. Bed very comfy. Quiet (our room was in back). Would totally stay again.

Superb