Hyatt Place Richmond/Arboretum

Exceptional

The hotel was a very nice hotel clean in the lobby. Overall, the only concern I had was the housekeeping staff they never came and cleaned my room for two days. I was there. We needed fresh towels we needed our trash dumped in our beds made up.

Very good

Nice location Clean and the beds are comfortable

Our room was nice and breakfast was very good. You just have to be aware if you don't have a car there are no restaurants within walking distance.

Away from city

Superb

Clean and a great staff There was nothing I didn’t like about it

I was staying due to my husband was in hospital for a week the staff was so helpful and friendly to me and helped me stay in same room and with rebooking for each night I stayed

It says it has a restaurant but all it had is a small bar with probably 4 things to eat.

Breakfast was lacking, in regards to food temperature in the warming trays. It was as if the eggs container was not “refreshed” with freshly cooked eggs and potatoes container was the same. Waffle ma home was great addition. A/c was perfect, and location…location….location.

Exceptional

Staff were friendly and helpful. Rooms were comfortable

Had an amazing stay and room was super comfortable:)

The area breakfast and how clean it was You have to pay for parking wasn't told to me

Exceptional

Location was convenient to stores, restaurants and gas stations The breakfast was horrible. Scrambled eggs tasted like powder. Potatoes were hard. Sausage was burnt and black. $9.00 extra to park on the property. The toilet ran in my first room. Had to change rooms due to bad leak under the vanity sink.. Which gave the room a horrible smell worse than wet dog. Rooms needed to be updated. Bath tub was so slippery, even with bathmat in use.

Superb

Eficiente y agradable personal y habitaciones limpias

I only stayed one night and didn’t use all the amenities, but the hotel seemed nice. It was quiet and clean and had everything I needed! Would definitely stay again.