Embassy Suites By Hilton Pittsburgh Downtown

We had such a wonderful experience at Embassy Suites! I was worried, because I was traveling with my daughters by myself for the first time, but from the moment we arrived, we were greeted with a smiling face! A gentleman helped us to the 25th floor to get checked in and offered to help unload our luggage. Our room was clean, comfortable and quiet, and the breakfast was exceptional! The lady making the omelets was so friendly, and the gentleman walking around checking on guests was absolutely wonderful. He made sure everyone had what they needed, cleaned up areas, restocked plates and constantly asked if everything was good. You could tell they genuinely cared about making sure guests had a great experience. Those three employees are who stood out to me and truly went above and beyond to make us feel welcomed and taken care of.

Perfect location

Very good

I liked the suite size very much. The couch was super uncomfortable and noisy. I got charged more than the Expedia price. Way more . Description misleading. Property has no river view even worth talking about. Would not stay here again. Not worth the money. Not near nothing you can walk to.

Good

There was a bounty of food at the breakfast buffet. We especially enjoyed the made-to-order egg station. The sink stopper in your bathroom was non-functioning. We requested a repair; the front desk said someone would arrive promptly to fix it; no one ever did.

NA

Breakfast was ok Shower. Water took forever to get warmed up and the shower is just strange with the glass door. It cause the water to leak out

everything was pretty good except for the breakfast. awful. rubbery pancakes. baked oatmeal in a crock. omelets were good...most

Superb

Superb

Time omelette service

Good breakfast Just could have been organized better Time omelette service

Rooms not clean, valet parking NOT 24/7 Hair in bed that wasn’t mine and walking to car park in the middle of the night because the advertised valet parking wasn’t there

Exceptional

Exceptional

Room was OK. Great size and having the pull out couch was great in theory for our family. But the room was full of worn out fixtures, carpet stains, and two random old socks were under the pull out couch mattress. The beds were comfy and clean, but the pull out couch mattress with stained and there was inadequate clean bedding for it.

spacious room, large bathroom, excellent breakfast, good location

Free drinks at 5.30 before ball game, close proximity to ball park, great view of ball park from near reception.

Unfortunately, my stay at Embassy Suites Pittsburgh was very disappointing. While the beds were comfortable, that was about the only positive part of the experience. The room was not very clean, and within the first 10 minutes of arriving, the bathroom door handle fell off. I immediately contacted the front desk, but no one seemed concerned or interested in addressing the issue. The experience at the hotel bar only made things worse. The bartender was rude, the drinks were poorly made, and the prices were far too high for the quality. Overall, this stay fell far below my expectations. I won’t be staying here again and would not recommend it to others.