Sonesta Essential Hotels Odessa
About Sonesta Essential Hotels Odessa
Comfortable Accommodations Sonesta Essential Hotels Odessa in Odessa offers spacious rooms with private bathrooms, air-conditioning, and free WiFi in public areas. Each room includes a work desk, TV, and free toiletries. Convenient Facilities Guests benefit from free on-site private parking, a elevator, 24-hour front desk, and express check-in and check-out services. Additional amenities include a heated pool, business area, and family rooms. Dining Options A continental buffet breakfast is served daily, featuring juice, fresh pastries, and fruits. The hotel also provides a coffee machine and refrigerator for added convenience. Local Attractions Located 1.9 mi from Gertrude Bruce Historical Cultural Center and 2.5 mi from Ellen Noel Art Museum, the hotel is 8.1 mi from Odessa-Schlemeyer Field Airport. Nearby points of interest include Mckinney Park and Vietnam Memorial.
Amenities
- 24-hour front desk
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
Exceptional
-
Passable
-
Elevator was broken could go up but not down
-
The hotel was in good shape for a renovation taking place. Enjoyed the one night stay.
-
Also, placing a sign that says “We apologize for the inconvenience” in front of an out-of-service elevator does not resolve the inconvenience for guests. Apologies are appreciated, but the real solution is to repair the elevator. Good service is not just about acknowledging a problem; it is about fixing it. On the positive side, the front desk staff is very friendly and courteous, and overall, the hotel looks good and is pleasant in other respects.
-
Limpio cómodo lo malo que el elevador no funciona para bajar y salir con tantas maletas fatal y la piscina no sirve
-
Room had bugs crawling in it
-
The room was very roomy and well maintained. It was great to have breakfast offered in the morning. This is a good place to stay and very reasonably priced for the area.
-
Very good
-
We stayed in the family room it has 4 queen beds. That was cool because we needed 4 beds, but in one room. And two beds were fine but the other two were just so bad they really need new mattresses. We had to walk down the stairs from the 3rd floor or call the front desk to send the elevator up because the button didn't work
-
More vending machines and ice machines
-
Everything has roaches and bed bugs
-
Needs clean improvement
-
Excellent customer service! Room is so clean and bigger room to host a family gathering, events or party. My room comes with a whole living space
-
Good stay for our family but the hotel is in the middle of being renovated. The woman at the front desk during check in was excellent.
-
Very clean and quiet..
-
Room wasn’t even swept, after construction all dust was on beds and floor, old wrappers of food in drawers. Soap bottle was empty. Not enough towels in room . Elevator has no push down button and after all this tried to call for something different and phone didn’t even work. Ended up just falling asleep after a long 17 hour drive I said I’m just going to sleep instead of having to walk down the stairs. Worst stay do not waste your money here.
-
This is a basic hotel with basic amenities.
-
It was a challenge getting to coming from the west due to major freeway road construction.
-
they have guest that are in the hotel that are spreading infestations of a mixture of bugs parasites anmd fungus that resulted in me going to the hospital for me and my service animal and after advising them of this ongoing issue instead of being treat like a valued guess i was diregaurded and left no choice but to live in an infested room with out compensation for my damaged garments i got absolutely no sleep because i had top stand up all night because iu was constantly being bitten by mites bed bugs carpet larvaand god knows what else im in college and are a life coach and i sell digital products i was able to invite one customer to this location after discovering that this place was being infested by a guess that has been made aware but said they didnt care to do anything to stop slow down nor contain this issue i took pictures and have photos of the issue and after being denied another room to get me and my new garmets out of harms way i asked for cleaning tools and supplies and the frontb desk attendant just kept rushing me with to finish with the mob instead of asking how they could make my paid stay comfortable in even the smallest ways i was treated like an animal and this elderly man walks around the poroperty just staring at me and my service animal that is registered and telling me to check out he comes close to you and just stares like he is witnessing something bazzar instead of a paying residence or valued guest of the hotel he wanted me thrown out because of my service pet that is trained and does him no harmi loved the location and most of the front desk assistance but in the morning the front desk lady is very rude rushingyou to pay or get out and the fact that management neglected safety and health regulations as well as state and federal laws policies and statues says a lot about how long this place maybe open how many ppl and family will be affected by this issue before the proper protocol is taken with out guest being thrown out like suspects
