Courtyard by Marriott North Charleston Airport/Coliseum

The location was perfect My shower sliding door wouldn't stay closed so water got everywhere and there was a huge stain on my floor relieved towels only 1 day and stayed 3 never received housekeeping so trash was piling up

Good

Bed was comfortable Front desk lady was rude upon arrival. It was an awful gas smell when coming into the hotel

Location and restaurant on site The total cost of room is an xtra charge for a "deposit" that's returned in 3-5 business days!

I did not partake in Breakfast due to time I did not partake in Breakfast due to time

It was clean.and beds were comfortable. Elevator was down and no sign was up for the first 24 hours or so.

Convenient The bar was terrible

Nice size double room

Cleanliness

Overall my stay was amazing I didn’t like the fact that we didn’t have a microwave in the room and my refrigerator wasn’t working

The layout and aesthetic are nice. The room and the bed were comfy. The lobby of the hotel smells like propane gas

The rooms were very clean. The staff was great no matter what shift. Breakfast was good. Nice variety. Parking was great considering we were touting a trailer. All in all a very nice experience

Exceptional

Very poor

I really feel it should have a breakfast bar for in the morning

There's nothing I didn't like

Exceptional

The staff was courteous and helpful in moving us to a room that was a far away as possible from the smell of propane that permeated most of the first floor public space, especially the lobby and restaurant area. The first floor wreaked of propane gas during our entire stay. This is a dangerous situation that seemed to be ignored by the staff (other than quickly honoring our request to move rooms). The smell remained unresolved by the time of our departure. My wife and I did more to detect the source of the smell than the staff did; There was a noticeable leak outside (from the gas pipes) as well. Anyone smoking on the front sidewalk could be harmed or even killed. You have a big problem at this property. Oh, and the badge swipe outside the first-floor entrance is hanging off the wall / damaged. This forced us to go through the 'gas gauntlet' (also known as the front lobby) at least twice a day. I feel bad for the staff who are being poisoned, and they don't even notice (nose blindness is real.)

Exceptional

The location was great. When checking in we had a horrible experience with Destiny. She was extremely rude to myself and others around my. Tried to get an additional $250 deposit plus insidentals on top of what I had already paid. When I ask her about it she couldn’t explain nor tell me where it said I was going to be charged that. I understood the insidentals however I did not understand the extra $250 deposit she was asking for and no one could explain it to me. Then she proceeded to say she was going to remove it but since I questioned what it was and why I had that she said she wasn’t the manager was just as bad. He took her into the back after acting like that she came out and continued to make smart remarks under her breathe for absolutely no reason. On top of that the elevators were down, the ice machine leaked water all over the floor outside our door we couldn’t leave without stepping into soaked carpet and getting all over our shoes. Roaches on the cutrtains. The staff must not take the trash because it was outside of our room stacked up the entire stay. If it wasn’t Labor Day weekend and we could find another hotel last minute we absolutely would have. We will not be back to this location.