Country Inn & Suites by Radisson, Norcross, GA

K

Exceptional

The hotel was quiet, clean, and comfortable, which was exactly what I needed after a long day. I also really appreciated the free parking. Overall, I had a great stay and would definitely recommend this hotel

Seemed very comfortable here. definitely would recommend if it’s just a couple nights stay everyone there was really nice as well !

The small refrigerator in the room was not functioning properly and it does not help that the temperature setting was at luke warm. The breakfast bar was not well stocked for all the number of guests that i could tell. My opinion as an operator of a business is too have available to customers what is advertised.

Passable

Booked two rooms with 2 queen bed only had 1 room with two beds and the other one was one room with a sofa bed. Got wet sheets to go with the sofa bed. The shower head did not work. Had to wait til the next day to move to a different room where the refrigerator didn’t work. The elevator light was broken the three days we were there. Staff was nice but the place definitely needs work and better management regarding room accommodation. Booked way in advance to get two queen beds instead got one queen bed and a sofa. Definitely avoid this hotel if possible. Never wrote a bad review about a hotel but felt this one needed it. I hope they make improvements.

No elevator service.

Exceptional

Todo

Bad

Don't come to this hotel, they are very terrible. the room is nasty, dirty, terrible. they don't have safety door lock, the ceiling is broking, dirty, yellow mold around ceiling, bathroom is terrible. ceiling dirty, broken ceiling look very dirty looking. broken light at bed room, the bulb light broke. the room so dark. I never been any hotel like this. it look very ghetto hotel. floor is very very dirty.

Smell bad , everything was old , mirror in the bathroom broken, There wasn’t nobody at 6 am in the counter for check out, I had to wait for more the 15 minutes

Refrigerator was broken, wifi very weak, we stay 3 days but the wifi signal only good for 2hours.

Very nice

The staff was very helpful. For some reason my reservation did not show up in their system but they worked with booking.com to get it sorted when I called The shower didn’t work. The fridge didn’t work. The elevator didn’t work. When I took a bath I had to get out and answer the door in a towel to someone saying the bath was leaning into the room below. Would not recommend this hotelZ

We also had several issues with our room. The housekeeper didn’t take out the trash, there was a used water bottle left in the refrigerator, and the toilet wasn’t flushing properly. The front desk employee did help with the trash and the bottle, but no one was sent to check the toilet. Hours later, after the staff changed, I was still waiting for maintenance. Eventually, the front desk offered me a toilet plunger and asked me to fix it myself. So, to the Country Inn manager reading this: guests are not paying to repair your broken toilets. Please keep a closer eye on your staff and ensure they understand how to treat guests with proper care and professionalism.

Elevator dont work, ice machines dont work. Beds full of multiple different kinds of human hair along with the showers. Key card won't work. Place needs a heavy deep clean, update, and better maintenance

This place is shit. The room had bugs flying around in it. There were hookers in the parking lot taking selfies. I went to breakfast at 8:15 and waited behind two people making waffles, when it was my turn the thing was empty. I asked staff and was pretty much told tuff shit I would sleep in my car rather then stay here complete shit hole

Good