Springhill Suites Dallas Mansfield

Superb

Exceptional

Love everything except the breakfast was cold and there were not many choices

Superb

This place is very nice to stay at, Rooms have the perfect design and space and bathroom is nice and clean. They have a simple breakfast included which I find perfect to start the day. Will stay here again

Beautiful property! The room was perfect!

The entire hotel was well kept including the grounds. Staff are very friendly and helpful. The breakfast could be improved upon. Overall rated 9 out of 10

First time in Texas, booked the hotel via Expedia. Not sure if it was me at time of booking or after but we ended up getting a room that was handicap accessible. There was not many places to put our luggage, the bathroom had little counter space, there was no hot water in the bathroom sink (not accessible related I'm sure), there was an adjoining door and we could hear the folks in the next room, the extra lock on the door didn't work and the AC seemed to be too cold, and when we turned it up, it got really humid. I'm not one to complain but the front desk ladies were so sweet so I asked if there was a chance we could change rooms. Luckily there was another room, not accessible, that we were able to switch to and that one was perfect! Lots of counter space in the bathroom, functioning AC and hot water, no adjoining room. The only issue I had was how close the bed was to the AC unit. We had 2 queen beds and the AC unit would blow right up against the side of the bed. It was hard to sleep with cold air blowing on me. The fan was on low and auto but when it was on, it was freezing! I ended up pulling out the ironing board and hanging a bath towel from it so the front of the AC unit would blow against the towel and that helped A LOT! The breakfast was only 6-9am which for me was closed too early but coffee was always available. Hotel was very quiet, pool was in a great spot and not crowded and water levels of chlorine etc was perfect. Front desk ladies always polite. Good hotel.

My issue was the front desk staff. They advised my room was a king and a sofa trundle. My reservation clearly stated two queen beds and a sofa trundle. When the attendant was shown the reservation she advised that was an issue between hotels . Com and myself. She advised she could not assist because we did not book hotel directly. Shen then proceeded to advise do you want to cancel. She advised she had no other rooms and no other accommodation could be made. We asked to speak to supervisor. She advised no supervisor is on duty and would not provide manages number.

Very NICE!! Great stay!

I had an medical emergency and the staff was so amazing and helpful

Enjoyed our recent stay at this location; will definitely stay again in the future.

Exceptional

The entire hotel was exceptionally clean and inviting. Staff was very friendly.

my room 112 had a horrible toxic smell.

Professional and clean

Exceptional

A clean well located hotel with ample food and shopping nearby. Friendly staff.

Clean & comfortable room for our short visit to Arlington! Convenient location was also close to restaurants and grocery stores.

Great spacious room, fit our family of 4 perfectly. The staff was very friendly and the breakfast selection was good. I’d stay there again.