Best Western Premier Keizer/Salem Hotel

Homey feel

The staff was amazing and accommodating. The only down side is the hot tub was broken and there’s only 1 elevator and it took a long time. The rooms were nice and clean.

The beds were comfortable and the breakfast was great The hot tub and pool was out of order

Great stay

Nicely decorated, wonder staff, great amenities. Breakfast better than adequate.

Very clean and quiet property. Bummed the jacuzzi was out of service.

The view is wonderful and the rooms on the river side are delightful The breakfast costs too much

People and children stomping above us for 3 nights in a row way past the hours of twelve thirty at night. Nothing done about it. If I was management, I would definitely kick them out.

We stayed here last year too and I love the location, it’s very clean and comfortable. The housekeepers do a fantastic job! Staff is friendly and helpful. No complaints.

Great place to stay! It was clean, offered a delicious breakfast, and conveniently located. The place seemed safe and quiet. The room itself was clean and had everything you needed. The staff were very friendly. Parking was included. I would recommend this place to anyone!

Staff was very nice! Parking was also very good but the overall cleanliness was not good. Also, we booked this specific place for the pool and hot tub and when we arrived we were told the hot tub was out of order but the pool was available. Our kids were so excited to go swim and as we got to the pool the water felt like ice cold water that just came out of the hose. They didn’t tell us that the pool heater was also not working. Just overall wasn’t pleased with the place.

Complimentary level 2 EV charger. Quiet location.

The breakfast. Labor Day weekend 2026 The room was musky, and smelt like people pee. The swimming pools heating system was down so the pool was cold and the spa wasn't working. After a 7 mile hike at the falls, the hot spa was wanted. The location was ok. The thai place across the street was super yummy.

The breakfast. Labor Day weekend 2026 The room was musky, and smelt like people pee. The swimming pools heating system was down so the pool was cold and the spa wasn't working. After a 7 mile hike at the falls, the hot spa was wanted. The location was ok. The thai place across the street was super yummy.

There are ants in the room, crawling across the floor and on the furniture. The towel rack fell off the wall when we grabbed the top towel, when I notified the front desk she said, "yah that happens alot"., and finally the heater/AC/fan doesn't work, the room was stuffy all night. I expected better from a Best Western Premier.

Safe, quiet, and convenient! We would stay here again!

The beds and pillows were very, very comfortable, and the options provided for breakfast were quite unexpected! Wonderful!

It was close to where I was visiting. I think I saw two staff members while I was there. The breakfast was totally unattended. Parchment paper on the counter for the tongs and whatnot for serving food. Messes all over. One bagel left and no cream cheese in sight. Turns out it’s in a fridge on the top shelf and a metal container. It shouldn’t be a puzzle. Couldn’t find any cups for juice so I used the waffle batter cups. Overflowing trash cans and a bucket for us to pour liquid trash in. Then the audacity to have a tip jar!!! For who?? For what?? It looks like they set food up and hid!! To have good food and a nice facility doesn’t cut it went it’s a mess, and staff is either absent or poorly trained. The night audit was the most friendly person I met. The 3-11 asked my room number out loud when charging things to my room with drunk men behind me. Creepy when the secondary lock in my room was “repaired” with a screw that fit in the hole, and did nothing else.

Very good

Love this hotel, have stayed a few times. Staff is friendly and helpful, hotel is clean, pool is great and conveniently located.