Hampton Inn & Suites by Hilton Houston North IAH

Ample rooms, great breakfast, very nice facilities.

generally good poor management of night time locked gate

Exceptional

Good

The Swimming pool and workout room. That breakfast didn't have any meat but overall great waffles you can make on yourself

Good location for access to IAH, Mattress was comfortable, room was clean, breakfast was good, parking was $5

No microwave in the room

Pleasant

I didn’t like anything first room sent me to was under remodel. Next one had a very bad smell but I was very tired. Told staff but didn’t care just wanted money

Rika at the front desk gave amazing customer service. We felt welcome by her. She also went the extra mile to find a roll away bed after we requested it at check in. The breakfast food was good and convenient for my family. I didn’t like that the phone and outlets near the bedside didn’t work. Despite me telling several staff members, it never was fixed during my stay. This was inconvenient considering that this is supposed to be a basic necessity that comes with the room. The bathroom sink had a leaked that caused the floor to always be wet. We requested room service for cleaning on our second day and the only thing that was cleaned were the beds being made and the trash emptied. The floor wasn’t vacuumed and the bathroom wasn’t cleaned.

Overall it was good. Seem dated. Bathroom was not good. No air cirulation so when take a shower steam stays in there and floor stays wet and flooring outside of bathroom is super slippery. Pool area is just okay and could not go in pool, too many dead bugs and some kind if film . But the staff was EXTREMELY FRIENDLY and helpful and smiled! I appreciate that so much !

Very good

Good

Rooms were well maintained and clean. Staff was very friendly.

good location

They charge for parking. I would not book anymore hotels there

Paying to park

Handicap room

Would stay again.

Dirty