Renaissance Chicago Glenview Suites Hotel

Clean and comfortable room. The shower left a little bit to be desired but it was clean and the water was hot so that was a plus. Perfectly serviceable place to stay. I would have liked to have seen better and more electric vehicle charging stations.

You charge $18 to eat a breakfast with less than free continental breakfasts at other hotels.

Rooms were excellent for the price I paid and it had so much space.

The hotel was nice even though for the cost of the room the room furniture could have been better. The front desk staff were very uninviting. Not one smile.

Exceptional

Great stay

Friendly and helpful staff, clean environment.

Great staff and super clean and comfy room!

Everything was great! The whole was enjoyable.

1st night I need a different blanket because the regular one is WAAY too heavy. I called the front desk at 10:30pm. Clerk said no lighter blankets. Did not sleep well. Next morning I asked a housekeeper for one and she directed me to the front desk. Nice manager said he would send one up and did. Nice, but why couldn't I get it last night? Put Try Later hanger on my door since I generally sleep late. I left at 2:15pm. When I returned my room was not serviced. I was told housekeeping had already left. I was informed if I needed service, I needed to inform them. Ridiculous. Maids should just note the room number and check back later. How does a guest know this in advance? Pads under room door are loose and move, sometimes not allowing the door to close automatically. Bathroom mirror has a crack in the lower right corner. Toilet paper holder is loose and spins around. I know hotels use cheap toilet paper, but this was absolutely the worst I've ever seen. Like rice paper. The plug mold at the desk isn't secured. The TV remote stopped working at 11pm Monday night. Fortunately, it's a suite, so I used the other one.

Stayed only one night but had a great experience.

It was fantastic. Really loved my stay over here on the labour day weekend. Rooms were clean and spcious. Swimming pool is clean. Loved to swim with my kids. Parking had good space to accompany many vehicles. You will have to pay for breakfast.

Rooms were clean and roomy.

Staff handling of an issue was handled with professionalism or courtesy.

Very good

Superb

Have stayed here a bunch of times and my only problems were that they put my room by the lobby where it was super noisy when they had other free rooms and couldn’t bring breakfast to the room from the lobby. Other than that stay was nice as always.

This hotel is near a recycling facility and out side smells like a trash can. They used so much room odor to cover, I could not sleep from the smell. Also air handler for ac in the room and make huge noises. So if you are not deaf or have a nose find other place to stat

It’s a very nice facility - well worth the price.

I booked 4 rooms with double queen beds but only get 1 room as booked. A little disappointed but…lucky for us only stayed for a night. Hopefully it will be better next time. I will stay here again in the future. Staffs were excellent and helpful.