Quality Inn & Suites Glenmont - Albany South

We were pleased to find a safe, clean and comfortable room at fair price

I was disappointed. The outside light flashed constantly when I was moving my luggage in. The safety lock on the door was falling off. The plug in the lamp on my side didn’t work. Worst of all, my 88 year old friend got up at 1:45 am to go to the bathroom and the light in the hall shone right into my eyes. It woke me up and I couldn’t get back to sleep. The worst hotel I’ve been in in a long time.

The photos on the website are very misleading. The room was unclean. Moldy food between the couch and wall, couch/sofa bed was so visibly soiled that no one should sleep on it. Beds were thrown together with wrinkled bedding, that may not have even been washed. Foul odor throughout hotel and more so in the room. We were not able to stay and are still fighting to get our money back.

Exceptional

Very good

The check-in was slow. He did not give me any information as to where and how to get to the room, until I asked. We were put on the 3rd floor to which the elevator was broken. Upon getting to the room it was warm and had a weird smell to it. After running the air conditioner for a few hours did it get better. The TV remote was not working as it was missing a battery and the front piece was missing, with a piece of metal showing. So, we could not watch TV. Was not about to go downstairs and to the main building to get batteries. As it was late, we just went to bed. The chair in the room was nasty and should just be thrown out. Don't think you could get it clean. Didn't try breakfast, for a quick one night stay, we just wanted to get out of there.

Don’t stay there my room had a leaking toilet and there was a hole in the ceiling where a pipe was dripping. Trash outside the entrance we used no vending machine or elevator all broken

Great pool, very clean and temperature perfect! Was nice to use the indoor pool during my stay. My first room had problems with the hair dryer and door light but I told the management and they moved me the next night to a very clean new room. I appreciate the attention to this issue and will stay again.

Ragged looking room- old . Sheets were clean, toilet rocked a bit on its base, highway noise was evident. Low cost = low expectations

NOTHING

Exceptional

The elevator is broken and the rooms / hallways need to be renovated. Picked up the phone and didn't work .. rooms are tired and need to post that Elevator is broken in listing , not just at front desk.

Bad

Room was very hot when we got there, took a while to cool. Could not get cold water from sink. Bathroom door would not close all the way. Room refrigerator was not cold and my wife needed to refrigerate medication. Overall, needs some fixing. The good was that breakfast was not bad.

Stinky. Dirty AC. Broken furniture in parking lot. Elevator not working.Weedy lot. Puny pillows.

hotel need to be updated and cleaned better

Room was dirty. Bathroom was filthy. Smelled very musty. Breakfast food wasn’t stocked for the entire breakfast hours after showing up 30 minutes before breakfast ended. Place is fine to lay your head for a few nights, but other than that, I wasn’t impressed.

Cleanliness of the room

Superb

Pleasant and clean Price was 400 for one night and it was not worth the price. Breakfast was good coffee was out an hour before breakfast ended but they did eventully brew more.