The Henry Hotel, Autograph Collection

Excellent experience

Beautiful place to stay at, we stayed with the family and manager was kind enough to understand our overbooking! Overall great place! I RECOMMEND

Room was clean and comfortable. The best part was the staff. Everyone was extremely friendly and helpful.

Some of the best service I’ve ever had. The staff went above and beyond during our stay

Clean. The room service or special accommodations .

Fabulous location - wonderful staff - excellent food - efficient room service -

So friendly and accommodating

The hotel main floor was very nice but the rooms were very disappointing. The rooms were old , doors were broken, dirty, bathroom was dirty. This was not a 5 star hotel feel in the rooms. It’s not worth the price.

I enjoyed the art work. A little struggle finding 2nd room reservation at check in but staff was great. Even brought out a brand new toy for my baby granddaughter while we were waiting.

We needed additional towels (to help dry our hand washed clothing) late in the evening and there was no problem getting them. The room was comfortable, but we did find red wine stains on the floor from a previous guest. Overall, staying at the Henry was a treat.

Nice

Absolutely love this place and I highly recommend it!!

Amazing

Checked in on Friday and checked out on Monday , they didn’t clean our room the whole entire time , I asked them 5 times and they kept saying they will and they never did ! Worst experience ever

The property was clean and staff very friendly. The halls need some carpet cleaning as they smelled musty and our shower curtain smelled like it hadn’t been washed in months.

Room exceptional. Staff awesome. Restaurant was super good. This is a top tier hotel.

The hotel itself is a spectacle to be seen with all the art and the decorations. just going around and looking at the art is an activity in itself. the rooms are spacious, and the staff are responsive. clean. close to everything in dearborn and detroit. - Tiffany at the reception is not friendly. She talks to us as if she is doing us a favor. - While the jacuzzi water was warm, the pool water was cold and we could not swim. - I tried to book an extra night and asked for price matching with my previous nights but the rate was almost double.

My favorite part was definitely the location. The staff were really nice people I expected more for the price, the place is very old, pool was disgusting. This shouldn’t be more than $150-$200 max including fees a night. Ive stayed at nicer for that price.

Maybe we visited the hotel on the wrong week but our experience was just disappointing. 1. The beds are uncomfortable. Mattresses feel cheap and firm. Nothing luxurious about them whatsoever. Both my wife and I had trouble sleeping at night because they just felt like you were on top of them and not sinking into them. It's kind of like the beds you might experience in an Extended Stay where you can almost feel the springs. 2. Front desk staff seem to have attitude problems. No idea why but when that's your first experience of the place, it's not good. This continued into our second day when we asked for something as basic as disposable slippers and the front desk lady acted annoyed that we were asking and even rolled her eyes. This was honestly the straw for us. 3. The restaurant is expensive and mediocre. Service is okay but food quality is just not there. 4. The elevators were out of service. Only one was working for a hotel with hundreds of rooms. You can imagine how long the wait was each time you had to go up or down. On the plus side, the AC is reasonably quiet. The pool is decent and parking is free so there's that.

Beautiful hotel loved that it was pet friendly