Members-only rates
4.5 / 5 Excellent

Swissotel - Chicago

Swissotel - Chicago
Swissotel - Chicago – Chicago, IL
Swissotel - Chicago – Chicago, IL
Check in 4:00 PM
Check out 11:00 AM

About Swissotel - Chicago

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.5 / 5
Excellent 3535 reviews
  • Engine customer Oct 2026

    Quality at a good price

  • Engine customer Oct 2026

    .

  • Engine customer Oct 2026

    Good

  • Engine customer Oct 2026

    We had a wonderful view from our room There is nothing that I can complain about. The front desk actually the whole staff was wonderful.

  • Engine customer Sep 2026

    The room was cold, and I wasn't able to turn the heat on.

  • Engine customer Sep 2026

    N/C

  • Engine customer Sep 2026

    This property was the perfect choice four our trip because we had a view of the river walk and Navy Pier on the lake. We didn’t hear any loud or obnoxious sounds while we were sleeping or relaxing! The staff were super helpful had great customer service!

  • Engine customer Sep 2026

    The parking wasn’t the best

  • Engine customer Sep 2026

    Was trying to get something nice with a great river/lake view. It was pricey, as most are, but the quality just wasn’t there for the view. I would recommend the Sheraton or another option for better value to price. My TV also had issues for half my stay. Hidden fees hitting at the end, etc.

  • Engine customer Sep 2026

    The feont desk staff was amazing - and the services at the bar was great.

  • Engine customer Sep 2026

    Very good

  • Engine customer Sep 2026

    Very good

  • Engine customer Sep 2026

    Wonderful rooms and great views

  • Engine customer Sep 2026

    We had a wonderful experience at this hotel. We arrived at 9am expecting to store our luggage, but our room was ready for us! The concierge also let us know about the $10 daily credit for the in-house restaurant (which can be supplemented with a $15 daily credit if you take the green option and skip housekeeping). The fitness center was 10/10 with nice amenities and a thoughtful layout - amazing city views from the treadmills and bikes!

  • Engine customer Sep 2026

    Rooms need maintenance, cracks and stains on ceiling

  • Engine customer Sep 2026

    Great location , clean , better than expected! Highly recommend

  • Engine customer Sep 2026

    The view was amazing Hard to find, had to call to ask for directions, parking wasn’t included

  • Engine customer Sep 2026

    Greatest experience

  • Engine customer Sep 2026

    Great stay!

  • Engine customer Sep 2026

    Good location, close to everything

Frequently asked questions about Swissotel - Chicago

Does Swissotel - Chicago have free Wi-Fi?
Wi-Fi could be available but may carry a charge. Confirm with the property before booking.
Does Swissotel - Chicago offer parking?
Yes, Swissotel - Chicago offers both self-parking and valet parking. Fees may apply.
Does Swissotel - Chicago have meeting spaces, conference centers, or conference rooms?
Yes. Swissotel - Chicago features a conference center and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Swissotel - Chicago have a fitness center?
Yes, Swissotel - Chicago features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is Swissotel - Chicago located, and how walkable is the area?
Swissotel - Chicago is located at 323 E Wacker Dr, Chicago, IL 60601. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near Swissotel - Chicago
  • Aon Center 0.2 mi
  • Trump International Hotel and Tower 0.4 mi
  • Art Institute of Chicago 0.6 mi
  • 875 North Michigan Avenue 0.8 mi
  • Chicago Merchandise Mart 0.8 mi
  • Willis Tower 1.0 mi
  • Mccormick Place 2.4 mi

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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