Red Roof Inn PLUS+ Atlanta - Buckhead 

Hotel only had clean beds and hot water. There was mold over the shower, patches of plaster missing from the ceiling this place should be condemned

The bed was comfortable for a hotel, I paid for the “premium bedsheets and snacks” room… I’m not sure what the snacks part was because all they had were vending machines. The room had a small coffee pot, fridge, and microwave. So maybe that was it. But I feel like that’s standard. The room wasn’t too run down. The only issue I had was the shower head in my room was broken/needed resealed. Water sprayed everywhere and you could tell there was water damage from it being left to spray. I asked the front desk to fix it and they never did. However most of the staff I encountered were friendly. Other than that I really didn’t have any issues… I’d stay here again.

One they do not have an mini fridge two my feet were so dirty from walking around the room three the sheets smelled like throw up four there was a guy lurking around the hotel and we told Security and Security just said oh it’s cause you’re good looking can I walk you to your room and are you single which was very inappropriate and felt very uncomfortable there was just a lot of factors to this.

Counter tops and floors were dirty, hair on the clean towels, trash under the bed, light bulb over the bed was detached, tv turned on but only for the hotel advertisement couldn’t watch tv on it, holes in the sheets, the lamp was rusted and flickered when turned on, the mirror was located on the wall and when someone walked by they can peak in the room and look directly in the mirror and view the bed! The curtains were gross and stained as well. Everything was very old and walls where painted over damages and the corner if the ceiling was falling in. Security was there and walked the premises several times. It was actually a terrifying experience.

I stayed here once before and the room was nice, however this time, not so much. paint was chipping. there was a big dent in the wall. Bathroom tub was dented and chipped.

The ceiling

Dirty hotel that double charged me then could not figure out how to reverse it so had to report fraud! Checked me in one room then called me down in put me in a room full of black mold, ripped walls and broken tile in bathroom shower did not work and dirty sheets. When complain they offer for me to leave no apology or anything. Then Charged me for the first night where i didn’t even stay due to the mold and dirty sheets

Excellent customer experience.

I stayed here for 4 days and the man at the front desk was the only person that was nice to me the first day , when they switch shift it was a African American female that was so rude and I'm african American myself I would absolutely advise nobody to stay here the rest of the staffs are completely rude and nosey . This was a complete waste of my money and time .

Exceptional

Everything. Smelly room, people wandering everywhere, people talking loudly in the balcony all night, broken beds, smelly smelly rooms

Nothing. Everything. Smelly room, people wandering everywhere, people talking loudly in the balcony all night, broken beds, smelly smelly rooms

Horrible dont go

I still have not gotten my deposit back

The hotel was adequate for the purpose of the trip.

Convenient location

Very dirty

Bad

Exceptional

Firstly, when I checked in, the guy at the front desk gave us an uncleaned room. I had to go back and ask for a new room. Secondly, when we walked into our new room, the place smelled like something died in there. Also, the drain for the tub had green rust. There were so many other things that needed to be addressed.