Fairfield Inn & Suites Amarillo West/Medical Center

Very good

Exceptional

We found out after arrival that there has not been an operating elevator on this property for weeks. We even called the Marriott phone number to get more information about the hotel before booking and were never told the elevator is not operating. The stopper for the tub did not function correctly so you could never keep the tub full of water. The parking lot flooded during heavy rain during our stay leaving cars in the south end of the lot sitting in three inches of water near the building doors. Air conditioning seemed to "cut out" during the middle of the night leaving the room extremely stuffy feeling.

Friendly staff Nothing

Passable

Great value , clean and pleasant staff.

Very good

Elevator was dirty and the room was a little run down. Bed was clean. You can hear the traffic noise from I-40, didn’t realize and would not choose this hotel again.

W

Exceptional

Exceptional

Exceptional

The room seemed very noisy from air conditioning or something and kinda vibrated the room, did not like that and the bed was very hard not like Marriott’s usually are.

ice machines should be available on every floor. There was only one on first floor.

Exceptional

Nice breakfast. Helpful staff! ice machines should be available on every floor. There was only one on first floor.

hot tub was awesome and the area was clean and tidy

Breakfast was average. There was a decent selection.

Good sized room with a good sized bathroom that was comfortable and clean. Really close to a major highway with noises of cars going by all night.

I like coffee fruit bagel with cream